FAQ's

Welcome to Pymara’s FAQ page! Here you’ll find answers to the most common questions about our products, orders, shipping, and returns. If you don’t find your answer here, feel free to contact us at [your support email].

1. What products do you offer?

We specialize in premium shaping wear, fajas, and body accessories from top brands to help you look and feel your best.

2. How do I place an order?

Simply browse our collections, select your desired products, add them to your cart, and proceed to checkout. Follow the instructions to complete your purchase.

3. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and other secure payment methods available at checkout.

4. How long will it take to process my order?

Orders are usually processed within 1-3 business days after payment confirmation.

5. How long will delivery take?

Standard Shipping: 5-10 business days

Expedited Shipping: 2-5 business days

Delivery times may vary depending on your location.

6. Do you offer international shipping?

Yes! We ship worldwide. Delivery times and customs fees may vary by country.

7. How can I track my order?

Once your order is shipped, we will send you a tracking number via email. You can use this number on the carrier’s website to track your package.

8. What if my package is lost or delayed?

If your package is lost or significantly delayed, please contact us at [your support email]. We’ll do our best to assist you.

9. Can I change or cancel my order?

Please contact us as soon as possible if you want to change or cancel your order. Once the order is processed or shipped, changes may not be possible.

10. What is your return and refund policy?

We accept returns within [number of days, e.g., 14 or 30 days] of delivery. Products must be unused, in original packaging, and in resalable condition. For detailed information, please visit our Return Policy page or contact support.

11. How do I contact customer support?

You can reach us anytime at [your support email] or through the contact form on our website. We aim to respond within 24 hours.